Service Request Ticket - # 57785

Service Request Information

CONTACT Name Braun, Debbie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 06, 2015 10:48 AM
Department College of Liberal Arts and Sciences Phone 14220
Location Email braund@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130905[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 443BV12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 443BV12 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A5:4E:55

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Aug 06, 2015 11:24 AM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Aug 06, 2015 11:24 AM 
Done !
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Ranjit Kayastha Aug 06, 2015 10:59 AM 
Task reassigned to Ranjit Kayastha.
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Ryan Ripp Aug 06, 2015 10:48 AM 
Debbie has 3 monitors in her office, and her 
new computer isn't spacing the programs that 
she is using across these monitors the way she 
would like. She would appreciate if one of the 
tech's could head over and show her how to 
manipulate programs around her various screens.
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