Service Request Ticket - # 57786

Service Request Information

CONTACT Name Dull, Aaron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 06, 2015 11:58 AM
Department Registrar’s Office Phone 88415
Location Email dulla@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080844[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet P4515x Monochrome Printer #CB5616A#ABA
Serial No. SCNDY349642 Location PDR

Model CB156A Hostname regcounter.wou.edu
Notes duplexing, 2nd 500 sheet tray original printer Printer Maint: HP LaserJet P4515X Maintenance Kit #CB338A from P0093476 SR53190, HP LJ P4515x Maintenance Kit on EXCHANGE #CB388A from P0098229 SR57328 IP:140.211.117.37 Ink/Toner Refill

Wired NIC 00:21:5A:7F:75:F9

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Aug 07, 2015 10:49 AM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Aug 06, 2015 01:27 PM 
Task reassigned to Dyl Karbia.
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Ryan Ripp Aug 06, 2015 11:58 AM 
Unfortunately the printer over in the 
Transcript Clerk's office is no longer working 
once again. Aaron says that the tray 2 error 
that was fixed both yesterday and the day 
before is now back, and that the system has 
somehow reset itself. The office is closed from 
1:00pm to 3:00pm today due to meetings, and 
Aaron would like to be contacted before someone 
heads over.
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