Service Request Ticket - # 57800

Service Request Information

CONTACT Name Denno, Nicole   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 07, 2015 11:09 AM
Department Athletics Phone 88251
Location Email dennon@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090547[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 724SFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:75:13:C4

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Aug 07, 2015 11:44 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Aug 07, 2015 11:44 AM 
I was able to get hold of Nicole and assign her
admin privilege in order to complete her installation.
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Dyl Karbia Aug 07, 2015 11:20 AM 
Task reassigned to Dyl Karbia.
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Ryan Ripp Aug 07, 2015 11:09 AM 
Nicole would like to have (Athletic Trainer 
System) installed on her machine. The software 
is relating to various medical documentation, 
and has been approved by her supervisor. She 
simply lacks admin rights to install.
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