Service Request Ticket

Service Request Information

CONTACT	Name	Taylor, Ella	Date	Aug 13, 2015 10:31 AM
	Department	The Research Institute	Phone	88589
	Location		Email	taylore@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20150021 (opens in a new window)	Bldg/Room	TODD 101
	Service Tag		Description	Xerox Phaser 6022/NI Color LED Printer
	Serial No.	P5A064161	Location	Ella Taylor, Director of TRI
	Model	6022/NI	Hostname
	Notes	200dpi x 2400dpi (B&W) 1200dpi x 2400dpi (color) 18ppm (B&W) 18ppm (color) 150sheet(s) Capacity Legal (8.5 in x 14 in) RJ-45, USB Type B, Wireless 256MB Installed RAM 256MB Maximum RAM 1 Year Warranty; LOCAL USB PRINTER	Ink/Toner Refill	Black Toner Cartridge #106R02759, Yellow Toner Cartridge #106R02758, Magenta Toner Cartridge #106R02757 & Cyan Toner Cartridge #106R02756
	Wired NIC	9C:93:4E:4E:DC:2D
	Wireless NIC	D0:53:49:B3:E9:AF

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Aug 17, 2015 01:32 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Aug 17, 2015 01:32 PM	Task reassigned to Dale Goodell.	Add Attachment
Dale Goodell	Aug 17, 2015 01:28 PM	Printer delivery/setup completed.	Add Attachment
Sarah Pettigrew	Aug 13, 2015 11:02 AM	Task reassigned to UCS Tech.	Add Attachment
Sarah Pettigrew	Aug 13, 2015 11:02 AM	This printer is a local USB setup not networked.	Add Attachment
Sarah Pettigrew	Aug 13, 2015 10:37 AM	Task reassigned to New Equip. Setup.	Add Attachment
Sarah Pettigrew	Aug 13, 2015 10:31 AM	NEW EQUIP SETUP: A networked Xerox printer needs to be setup and delivered to Ella Taylor in TODD 101. The WOU # of the printer is 20150021. The printer is on the counter with the computer stations in ITC 008.	Add Attachment