Service Request Ticket - # 57845

Service Request Information

CONTACT Name Stuntzner, Jeanie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 13, 2015 12:52 PM
Department Creative Arts Phone 88461
Location Email stuntznerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20090550[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71NVFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software MS Office Pro Plus 2007 license from P0072871; Camtasia Studio v8.5 WIN from VISA2015004714;

Wired NIC 00:26:B9:74:7F:E0


TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public

Entered by Date Memo
Dale Goodell Aug 14, 2015 08:08 AM
Status changed from (1) Pending to (5) Completed
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Dale Goodell Aug 14, 2015 08:08 AM
NS004 printer added for Jim Dawson, faculty member.
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Dale Goodell Aug 13, 2015 01:10 PM
I'm headed there now.
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Dale Goodell Aug 13, 2015 01:10 PM
Task reassigned to Dale Goodell.
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Ryan Ripp Aug 13, 2015 12:52 PM
Jeanie says that a computer over in NS 002 is 
not letting them add a specific printer over in 
NS 004. The computer that needs to be looked at 
is Jim Dawsons, and it is the one that this 
ticket reflects. Please call Jeanie at (88206) 
so that she can let whomever heads over into 
Jim's office. 
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