Service Request Ticket - # 57848

Service Request Information

CONTACT Name Brown, Dawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 13, 2015 04:58 PM
Department Business Services Phone 88171
Location Email brownd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20120861[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3250 D Mono Laser Printer
Serial No. MXV107150 Location PDR

Model P3250/D Hostname
Notes duplex, 30ppm, USB 2.0 with cable, 1200 dpi image, 250 sheet paper capacity PRINT MAINT: Xerox 3250 Transfer Roller, VISA2015005432, JUNE2016 Ink/Toner Refill
TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Aug 14, 2015 11:51 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Aug 14, 2015 11:51 AM 
Adjusted the brightness on PrintKey 2000. letters 
were white so you could not seen the Banner 
printouts.  Turning the Brightness up made the 
text black.
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John Rushing Aug 14, 2015 11:29 AM 
Task reassigned to John Rushing.
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Ryan Ripp Aug 13, 2015 04:58 PM 
Dawn's office printer is working fine overall 
except that she is currently unable to legible 
print screenshots. She would like to be advised on 
how to fix it.
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