Service Request Ticket - # 57851

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 14, 2015 09:36 AM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130891[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43G8V12 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150; Adobe CC20**(NAMED USER)Christopher Mansayon subscription MAY2018 Order#10531;

Wired NIC 34:17:EB:A6:92:EE

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Aug 14, 2015 10:35 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Aug 14, 2015 10:34 AM 
Computer, both monitors, desk light will not 
power on.  Looks like a breaker issue.  He is 
calling the electrician.
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John Rushing Aug 14, 2015 10:33 AM 
Task reassigned to John Rushing.
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Ryan Ripp Aug 14, 2015 09:36 AM 
Chris says that his computer will not turn on for 
some reason. Everything is plugged in properly, 
there is just no power somehow.
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