Service Request Ticket - # 57852

Service Request Information

CONTACT Name Kidd, Kurtis   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 14, 2015 10:28 AM
Department Athletics Phone 88343
Location Email kiddk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100768[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox WorkCentre 3220/DN All-In-One Printer
Serial No. UAK507908 Location PDR

Model 3220/DN Hostname atc.wou.edu
Notes Functions include Copier, Fax, Printer, Scanner, PC Faxing Max Speed (B&W) 30ppm / Media Capacity is 300 sheet(s) (standard) 550 sheet(s) (max) IP:140.211.78.31 Ink/Toner Refill

Wired NIC 00:00:AA:F0:2C:3F

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact grovest@wou.edu 88920

Tracking

Entered by Date Memo
Tom Groves
Email

Public
Entered by Date Memo
Tom Groves Aug 14, 2015 03:54 PM 
Status changed from (1) Pending to (5) Completed
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Tom Groves Aug 14, 2015 03:54 PM 
Fax sent OK to HWC front desk. Wrote Kurtis an
email and waiting for callback.
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Ryan Ripp Aug 14, 2015 03:25 PM 
Task reassigned to Tom Groves.
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Ryan Ripp Aug 14, 2015 10:28 AM 
Kurtis says that the fax machine in his office has 
stopped working all of the sudden for no apparent 
reason. All of the cables are plugged in properly 
and the machine is running.
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