Service Request Ticket

Service Request Information

CONTACT	Name	Mayhead, Molly	Date	Aug 14, 2015 01:03 PM
	Department	Humanities Division	Phone	88536
	Location		Email	mayheam@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Monitor	Edit WOU #	20130970 (opens in a new window)	Bldg/Room	HL 117
	Service Tag		Description	Dell Ultrasharp 23-inch Multimedia Monitor #UZ2315H
	Serial No.	CN0PCR5K7287249GAR0S	Location	Christopher Mansayon

TECHS	Submitted by	Ryan Ripp	Contact	rripp13@wou.edu	88925
	Primary Technician		Contact	rushingj@wou.edu	89242

Entered by	Date	Memo
John Rushing			Email Public
Entered by	Date	Memo
John Rushing	Aug 24, 2015 12:10 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
John Rushing	Aug 24, 2015 12:10 PM	sound fixed.	Add Attachment
Katie Halvorson	Aug 24, 2015 11:26 AM	Status changed from (7) Waiting for Contact to (1) Pending	Add Attachment
Katie Halvorson	Aug 24, 2015 11:26 AM	She called and said she is around till one today.	Add Attachment
John Rushing	Aug 19, 2015 01:33 PM	Task reassigned to John Rushing.	Add Attachment
John Rushing	Aug 19, 2015 01:33 PM	Status changed from (1) Pending to (7) Waiting for Contact	Add Attachment
John Rushing	Aug 19, 2015 01:33 PM	Left VM with Molly.	Add Attachment
Claire Buehler	Aug 18, 2015 11:59 AM	Task reassigned to UCS Tech.	Add Attachment
Claire Buehler	Aug 18, 2015 11:59 AM	having a horrible time getting a hold of either of them good luck!	Add Attachment
Claire Buehler	Aug 14, 2015 01:32 PM	Task reassigned to Claire Buehler.	Add Attachment
Ryan Ripp	Aug 14, 2015 01:03 PM	Molly would like a sound bar attached to the computer in her office. She is going to be out of the office for awhile, and would like her assistant Melissa to be contacted at (88906) in order to be let into Molly's office.	Add Attachment