Service Request Ticket - # 57881

Service Request Information

CONTACT Name Anderson, Nicole   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 18, 2015 11:15 AM
Department Athletics Phone 88917
Location Email andersonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110928[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 2BVZ4V1 Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2BVZ4V1 Location PDR 2023 Giveaway

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:1A:CA

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Aug 18, 2015 11:42 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Aug 18, 2015 11:42 AM 
added her as an admin.
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John Rushing Aug 18, 2015 11:27 AM 
Task reassigned to John Rushing.
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Katie Halvorson Aug 18, 2015 11:15 AM 
****This is an email****
Good Morning,

My name is Nicole Anderson, I would in the
Athletics Department. I am in charge of our
Ticketing office and I need to download an update
for our ticketing software. However, I can't seem
to download the update without being an
administrator on my computer. I was wondering if I
can get set up as an administrator on this
computer, in the NPE office at the main desk, as
soon as possible.

Thank you for your help,

Nicole Anderson
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