Service Request Ticket - # 57885

Service Request Information

CONTACT Name Komes, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 19, 2015 08:09 AM
Department Facilities Services Phone 89309
Location Email komesm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110905[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 2BZ15V1 Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2BZ15V1 Location PDR 2023 Giveaway

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446 Schlage SMS (keyshop) client. Windows Mobile for handheld docking

Wired NIC 18:03:73:26:17:78

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

Public
Entered by Date Memo
Ryan Ripp Aug 19, 2015 08:34 AM 
Status changed from (1) Pending to (5) Completed
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Ryan Ripp Aug 19, 2015 08:34 AM 
Task reassigned to Service Request Desk.
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Ryan Ripp Aug 19, 2015 08:34 AM 
He figured it out.
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Ryan Ripp Aug 19, 2015 08:09 AM 
The icons/links on Michael's desktop are un-
clickable. He has rebooted the system and tried 
troubleshooting it himself without luck.
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