Service Request Ticket - # 57887

Service Request Information

CONTACT Name Stuntzner, Jeanie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 19, 2015 09:24 AM
Department Creative Arts Phone 88461
Location Email stuntznerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20120919[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL130808E Location PDR

Model ColorQube 8870 Hostname dsc101.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.184.13 Metered Code: 9785 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:14:F7:7A


TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public

Entered by Date Memo
Ruby Tidwell Aug 19, 2015 01:49 PM
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Aug 19, 2015 01:49 PM
Printer seemed fine, will need a maintenance kit 
very soon, but still printing fine for now.  
Printed a config page and a test page 
successfully. 
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Ruby Tidwell Aug 19, 2015 01:01 PM
Task reassigned to Ruby Tidwell.
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Ryan Ripp Aug 19, 2015 09:24 AM
The printer in DFSC 101 is displaying a weird 
error code beginning with 89---, and is not 
letting anyone print to it.
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