Service Request Ticket - # 57888

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 19, 2015 11:34 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080002[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Okidata Microline 186 Parallel Dot-Matrix printer
Serial No. AE7A050219B0 Location PDR

Model Hostname
Notes Ink/Toner Refill
TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Aug 19, 2015 02:05 PM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Aug 19, 2015 01:50 PM 
Reseated paper, tape, ink, and restarted - 
worked fine after that, although it took a 
moment for the print message to come through.  
The next alert to be printed will be at 2 
today, so she will call if it has any more 
errors.
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Ruby Tidwell Aug 19, 2015 01:02 PM 
Task reassigned to Ruby Tidwell.
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Ryan Ripp Aug 19, 2015 11:34 AM 
The student worker over in PS just called in to 
let us know that their specialized printer is not 
working properly, and they believe that there is 
something wrong with the ink.
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