Service Request Ticket - # 57902

Service Request Information

CONTACT Name Zhang, Weiwei   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 20, 2015 04:53 PM
Department Center for Academic Innovation Phone 88918
Location Email zhangw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130428[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag B26S9Z1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. B26S9Z1 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092469, Adobe CS6 Master from P0092469, Camtasia Studio v8.1/Sangit v.11.2 WIN bundle VISA2013003796; TRANSFERRED:Articulate Storyline 2 bundle from VISA2015004699 MOVED to W#20110871 9-15-2016;

Wired NIC F8:B1:56:A6:2D:C3

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Aug 21, 2015 11:08 AM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Aug 21, 2015 11:08 AM 
 Completed !
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Ranjit Kayastha Aug 21, 2015 10:47 AM 
Task reassigned to Ranjit Kayastha.
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Tricia Flaherty Aug 20, 2015 04:53 PM 
software and serial numbers can be found here:
T:\Articulate\Storyline with bundle&PMP
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Tricia Flaherty Aug 20, 2015 04:53 PM 
****This is an email****
Kindly have the tech contact Weiwei Zhang if
he/she needs to schedule a time to come install
the software--the machine is in her office and I
will be out tomorrow.

Thanks for your help! Best,

Elayne
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