Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Aug 28, 2015 08:43 AM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20140002 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8570DNM Printer
	Serial No.	XFN186948	Location	PDR
	Model	8570DNM	Hostname
	Notes	Print Resolution 2400 FinePoint, 40 ppm Black and Color, Ethernet, Automatic Duplex Print, Input Capacity 625 Sheets, Monthly Duty Cycle 85,000 Images, Internal Memory 512 MB standard and 2GB Max, Solid Ink Color Technology [PAGEPACK PRINTER] PIN: 4416	Ink/Toner Refill	Xerox - 108R00929 Colorqube Ink Black Cartridges (2 Sticks), Xerox - 108R00926 Colorqube Ink Cyan Cartridges (2 Sticks), Xerox - 108R00927 Colorqube Ink Magenta Cartridges (2 Sticks), and Xerox - 108R00928 Colorqube Ink Yellow Cartridges (2 Sticks)
	Wired NIC	9C:93:4E:53:AB:E9

TECHS	Submitted by	Kevin Thibeault	Contact	kthibeault11@wou.edu	88925
	Primary Technician		Contact	rtidwell11@wou.edu	88925

Entered by	Date	Memo
Ruby Tidwell			Email Public
Entered by	Date	Memo
Ruby Tidwell	Aug 28, 2015 11:09 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Ruby Tidwell	Aug 28, 2015 11:09 AM	Refilled	Add Attachment
Ruby Tidwell	Aug 28, 2015 10:50 AM	Task reassigned to Ruby Tidwell.	Add Attachment
Kevin Thibeault	Aug 28, 2015 08:43 AM	Received a call asking for someone to come fill the printer with orange ink. The printer is an 8570	Add Attachment