Service Request Ticket - # 57974

Service Request Information

CONTACT Name Smith, Jennie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 31, 2015 12:01 PM
Department The Research Institute Phone 88566
Location Email smithjs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20150117[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3610/DN Monochrome Laser Printer
Serial No. A4T543642 Location PDR

Model 3610/DN Hostname spo-finance
Notes small work group (1-6 users) 200dpi x 1200dpi (B&W) up to 47 ppm and a first-page-out time as fast as 6.5 seconds 700sheet(s) Capacity / Letter & Legal (8.5 in x 14 in) monthly duty cycle of up to 110,000 pages two-sided printing USB Type B 2.0 RJ-45 10/100/1000 BaseT Ethernet port 512MB Installed RAM 1 Year Warranty Physical Dimensions: 12.4"h x 15.5"w x 16.8"d NETWORKED BANNER PRINTER IP:140.211.116.10 Ink/Toner Refill Black Standard Capacity 106R02720; Black High Capacity 106R02722, and Black Extra High Capacity 106R02731

Wired NIC 9C:93:4E:24:F0:88

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Sep 18, 2015 11:20 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Sep 18, 2015 11:20 AM 
She is all set up with her printer
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Shandelle Plasker Sep 18, 2015 08:58 AM 
Task reassigned to Shandelle Pepper.
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Sarah Pettigrew Aug 31, 2015 12:01 PM 
NEW EQUIP SETUP: A networked Xerox printer needs to be setup and 
delivered to Jennie Smith in TODD 105. The WOU # of the new printer is 
20150117[Edit Inv] and is replacing WOU#20090798[Edit Inv]. The printer is on the 
counter in ITC 008 near the computer stations.
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