Service Request Ticket - # 58012

Service Request Information

CONTACT Name Phillips, Alan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 02, 2015 04:32 PM
Department University Computing Solutions Phone 88862
Location Email phillipsa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130904[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43F8V12 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150; RainMaster Oasis Central ver.3.0 from P0098476

Wired NIC F8:B1:56:AF:8D:D8

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact phillipsa@wou.edu 88862

Tracking

Entered by Date Memo
Alan Phillips
Email

Public
Entered by Date Memo
Alan Phillips Dec 05, 2017 02:35 PM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Sep 02, 2015 04:32 PM 
We have received the Rainmaster Oasis Central ver3
software and it is on T:\RainMaster_OasisCentral

I also have the disk media(set of 2 disks) on the
shelf by restrooms in ITC009 with the Invoice.

I wasn't sure who should be the contact for this
in the Physical Plant so I made it you .
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