Service Request Ticket - # 58024

Service Request Information

CONTACT Name Guthrie, Marshall   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 03, 2015 12:00 PM
Department Student Enrichment Program Phone 88168
Location Email guthriem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150093[Edit Inv] (opens in a new window) Bldg/Room SAC
Service Tag 5K6T952 Description Dell Chromebook 11, Intel Celeron-Baytrail-M, 4GB
Serial No. 5K6T952 Location SEP Student Checkout

CPU Intel Celeron-N2840 Processor


OS Chrome OS Software NO Office, Students will use Google Drives and Google Apps

Wireless NIC CC:3D:82:CE:1F:BC

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Sep 09, 2015 01:56 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Sep 09, 2015 01:56 PM 
I was able to get hold of Marshall and deliver the
ten(10) Chrome books to his office. I created as
step by step instruction on how to connect to the
 WOU network and erasing user profiles when they
return any of the chrome book.
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Megan Thibeault Sep 09, 2015 10:16 AM 
Task reassigned to Dyl Karbia.
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Sarah Pettigrew Sep 04, 2015 02:21 PM 
Summer Bridge is starting on 9/13 and Marshall Guthrie would like 
the computers to be delivered before this date.
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Sarah Pettigrew Sep 03, 2015 12:03 PM 
The WOU #S are **20150093-20150102[Edit Inv]
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Sarah Pettigrew Sep 03, 2015 12:00 PM 
NEW EQUIP SETUP: 10 Chromebooks need to be setup and delivered 
to Marshall Guthrie in APSC 201. They are running Chrome OS. The 
WOU #s are 20450093-20150102[Edit Inv]. The new equipment is located 
on the end on the counter in ITC 008.
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