Service Request Ticket - # 58032

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 04, 2015 11:02 AM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100809[Edit Inv] (opens in a new window) Bldg/Room COT 203
Service Tag Description Xerox ColorQube 8570/DN Color Printer
Serial No. XFN035150 Location student worker

Model 8570/DN Hostname donald.wou.edu
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing Ink/Toner Refill

Wired NIC 00:00:AA:D7:F8:12

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Sep 09, 2015 03:23 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Sep 09, 2015 03:23 PM 
new wiper blade installed.  Printout are now 
clean.
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John Rushing Sep 09, 2015 10:07 AM 
printing oil streaks
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Kevin Thibeault Sep 09, 2015 09:07 AM 
She just called in stating that she will be in her
office most of the day today.
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Megan Thibeault Sep 09, 2015 08:39 AM 
Task reassigned to John Rushing.
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Dyl Karbia Sep 09, 2015 08:38 AM 
Left VM
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Kevin Thibeault Sep 04, 2015 11:02 AM 
She called in stating that she had just put in a
new maintenance kit and the printer is still
printing dirty copies. She would like someone to
come take a look at it as soon as possible and is
in her office all day.
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