Service Request Ticket - # 58053

Service Request Information

CONTACT Name Parker, Amy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 09, 2015 02:45 PM
Department Human Resources Phone 88287
Location Email parkera@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150120[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag F2LXZ52 Description Dell Latitude E6440 Intel i7-4610M (3.0GHz, 4M)
Serial No. F2LXZ52 Location shelby morgan Left with TRI - NCDB

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Education-(EES) OFFICE for WIN xxxx2015004715

Wired NIC 20:47:47:CC:36:D5


Wireless NIC 80:00:0B:BD:A3:85


Bluetooth NIC 80:00:0B:BD:A3:89

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Sep 21, 2015 03:38 PM 
Status changed from (2) Scheduled to (5) Completed
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John Rushing Sep 21, 2015 03:38 PM 
delivered on 9/21/2015
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Katie Halvorson Sep 21, 2015 01:34 PM 
She called and said she is expecting the laptop
today and no one came by on the 18th.  She is in
her office the rest of the day but would like it asap.
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John Rushing Sep 21, 2015 01:25 PM 
left VM with Amy for delivery.
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John Rushing Sep 21, 2015 12:53 PM 
Computer is imaged, Adobe Acrobat Pro 10 
installed, and updated in AD.
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Megan Thibeault Sep 21, 2015 08:02 AM 
Task reassigned to John Rushing.
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Megan Thibeault Sep 21, 2015 08:02 AM 
Any chance you can get this imaging this morning?
I can do the delivery if you want.
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Kevin Thibeault Sep 18, 2015 01:00 PM 
Task reassigned to Megan Eichler.
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Kevin Thibeault Sep 18, 2015 01:00 PM 
Task reassigned to Megan Eichler.
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Kevin Thibeault Sep 18, 2015 01:00 PM 
She called in and asked if there was anyway she
could get her computer by late afternoon Monday.
She will be in her office at 1:00 and would like
it by the end of the day.
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Kevin Thibeault Sep 14, 2015 09:11 AM 
****This is an email****
Amy,

We could get this setup ready for you on
Wednesday, what time would work best?

Thanks,
UCS
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Ranjit Kayastha Sep 14, 2015 08:49 AM 
Task reassigned to Ranjit Kayastha.
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Sarah Pettigrew Sep 09, 2015 02:45 PM 
NEW EQUIP SETUP: A Dell laptop needs to be setup and delivered to 
Amy Parker in TODD 235. The WOU # of the laptop is 20150120[Edit Inv]. 
The new equipment is on the shelves across from the restroom in 
ITC 009.
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