Service Request Ticket - # 58062

Service Request Ticket - # 58062

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Service Request Information

CONTACT	Name	Smith, Jennie	Date	Sep 10, 2015 09:23 AM
	Department	The Research Institute	Phone	88566
	Location		Email	smithjs@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Monitor	Edit WOU #	20101315 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell Professional P2210 22inch HAS Monitor
	Serial No.	CN0U829K7287214JF48M	Location	PDR 2023 Giveaway

TECHS	Submitted by	Kevin Thibeault	Contact	kthibeault11@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Tracking

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Sep 16, 2015 01:34 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shandelle Plasker	Sep 16, 2015 01:34 PM	I went in and delete her print divers and re added the proper one. It seems to be working fine now.	Add Attachment
Katie Halvorson	Sep 15, 2015 11:23 AM	**This is an email** Thank you. (and please remember the no cologne or perfume thing - thx!) ;)	Add Attachment
Katie Halvorson	Sep 15, 2015 11:16 AM	Status changed from (5) Completed to (1) Pending	Add Attachment
Katie Halvorson	Sep 15, 2015 11:16 AM	**This is an email** I'm still having trouble changing the page orientation when printing. Jennie	Add Attachment
Shandelle Plasker	Sep 11, 2015 03:07 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shandelle Plasker	Sep 11, 2015 03:07 PM	She can now print and has a new key board.	Add Attachment
Megan Thibeault	Sep 11, 2015 09:49 AM	Task reassigned to Shandelle Pepper.	Add Attachment
Megan Thibeault	Sep 11, 2015 09:49 AM	Shandelle do you think you can do this?	Add Attachment
Kevin Thibeault	Sep 11, 2015 08:29 AM	**This is an email** Looks like someone came after I was gone and left a note requesting that I give you guys a time that works best. 1:00pm today would work well if that works for you. I leave at 2pm. Thanks!	Add Attachment
Megan Thibeault	Sep 10, 2015 04:08 PM	left her a sticky note at her desk, she was gone for the day	Add Attachment
Megan Thibeault	Sep 10, 2015 03:26 PM	Task reassigned to Megan Eichler.	Add Attachment
Kevin Thibeault	Sep 10, 2015 02:15 PM	**This is an email** Just FYI - It seems to be having some trouble saving or opening PDF files as well.	Add Attachment
Kevin Thibeault	Sep 10, 2015 09:44 AM	**This is an email** Small request if it's not too late... I'm highly allergic to cologne, so could you send someone who is not wearing any? I've noticed some of the guys over there pour it on and I can't have someone like that in my office. Thanks so much!	Add Attachment
Kevin Thibeault	Sep 10, 2015 09:23 AM	**This is an email** Hi- I am having trouble being able to select which orientation I want to print. I had this issue once before, and now I am printing to a copier (until my new printer comes) and it won't let me switch from landscape to portrait. One other thing - occasionally my delete button wont work on my keyboard. Maybe it's just time for a new keyboard. Thanks, Jennie Todd Hall 105	Add Attachment