Service Request Ticket

Service Request Information

CONTACT	Name	Carlson, Jan	Date	Sep 10, 2015 03:41 PM
	Department	Advancement & Foundation	Phone	88725
	Location		Email	carlsonj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20100809 (opens in a new window)	Bldg/Room	COT 203
	Service Tag		Description	Xerox ColorQube 8570/DN Color Printer
	Serial No.	XFN035150	Location	student worker
	Model	8570/DN	Hostname	donald.wou.edu
	Notes	Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing	Ink/Toner Refill
	Wired NIC	00:00:AA:D7:F8:12

TECHS	Submitted by	Kevin Thibeault	Contact	kthibeault11@wou.edu	88925
	Primary Technician		Contact	thibeaultm@wou.edu	88925

Entered by	Date	Memo
Megan Thibeault			Email Public
Entered by	Date	Memo
Megan Thibeault	Sep 10, 2015 04:11 PM	Task reassigned to Megan Eichler.	Add Attachment
Megan Thibeault	Sep 10, 2015 04:11 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Megan Thibeault	Sep 10, 2015 04:11 PM	Let Jan know that these marks need to work themselves out.	Add Attachment
Kevin Thibeault	Sep 10, 2015 03:41 PM	**This is an email** Printer Donald, 20100809, is still producing black smudging at the top of each sheet of paper. This is the printer that produces our receipt letters to donors and they need to be sharp and clean. Thank you. Jan	Add Attachment