Service Request Ticket - # 58084

Service Request Information

CONTACT Name Kidd, Kurtis   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 11, 2015 10:16 AM
Department Athletics Phone 88343
Location Email kiddk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20150125[Edit Inv] (opens in a new window) Bldg/Room NPE
Service Tag D38RL52 Description Dell Inspiron 11 3000 Series 2-in-1 PC(3147)
Serial No. D38RL52 Location Athletic Trainer's Office

CPU Intel Pentium N3540 (2M Cache, up to 2.66 GHz)


OS Windows 10, Home 64 bit Software MS office Pro Plus 2013 XXXX2015004715; PURCHASED WINDOWS 10 PRO UPGRADE License on UCS2019009993 ORDER#10330 OCT 2019;

Wireless NIC 4C:BB:58:E5:11:48


Bluetooth NIC 4C:BB:58:E5:11:49

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Jonathan Yoshikawa Oct 07, 2015 03:01 PM 
Status changed from (2) Scheduled to (5) Completed
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Jonathan Yoshikawa Oct 07, 2015 03:01 PM 
added sophos to 2in1, dropped off to Tyler and Kurtis.
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Jonathan Yoshikawa Oct 07, 2015 11:47 AM 
Task reassigned to Jonathan Yoshikawa.
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Kevin Thibeault Oct 07, 2015 08:25 AM 
Task reassigned to UCS Tech.
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Kevin Thibeault Oct 07, 2015 08:25 AM 
Status changed from (1) Pending to (2) Scheduled
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Kevin Thibeault Oct 07, 2015 08:18 AM 
He called in stating that the new Dell can be
delivered to his office today 10/7 from 10-4:30.
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Tricia Flaherty Sep 16, 2015 01:32 PM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Sep 16, 2015 01:32 PM 
Kurtis is ready to move forward and receive the
2-in-1 laptop
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Tricia Flaherty Sep 14, 2015 10:08 AM 
Task reassigned to Tricia Flaherty.
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Tricia Flaherty Sep 14, 2015 10:08 AM 
see Tricia if you have questions about this setup
and its status... Kurtis Kidd has requested
"postponing " it but waiting to hear back as to
what he means
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Sarah Pettigrew Sep 11, 2015 10:16 AM 
NEW EQUIP SETUP: A Dell laptop needs to be setup and delivered to Kurtis Kidd in 
Athletics. The laptop will be used for web browsing via wifi to access online web portals 
for the Training Office. Please refer to W#20140854[Edit Inv] (SR#57451) for setup as they are 
similar. The WOU # of the laptop is 20150125[Edit Inv] and it is on the shelves across from the 
restroom in ITC 009.
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