Service Request Ticket - # 58094

Service Request Information

CONTACT Name Ikeda, Masaki   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2015 12:55 PM
Department Mathematics Phone
Location Email ikedam@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091678[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag CGN0LM1 Description Dell Optiplex 960
Serial No. CGN0LM1 Location beneath standing up desk waiting for wipe

CPU Unknown


OS Unknown Software

Wired NIC 00:26:B9:78:0C:A9

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Sep 14, 2015 01:20 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Sep 14, 2015 01:20 PM 
Done!
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Ranjit Kayastha Sep 14, 2015 01:20 PM 
gave him admin rights.
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Ranjit Kayastha Sep 14, 2015 01:03 PM 
Task reassigned to Ranjit Kayastha.
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Kevin Thibeault Sep 14, 2015 12:55 PM 
He called in stating that his computer needs admin
rights so he can install programs he needs. He
will be in his office until 4 today and 3-5 on
Wednesday.
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