Service Request Ticket - # 58096

Service Request Information

CONTACT Name Erckenbrack, Leticia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2015 01:25 PM
Department Student Enrichment Program Phone 88032
Location Email erckenbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150085[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 5P48V52 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2015004715

Wired NIC 64:00:6A:58:D3:E7

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Sep 15, 2015 10:07 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Sep 15, 2015 10:07 AM 
Found her photos on her H drive.
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Shandelle Plasker Sep 15, 2015 09:39 AM 
Task reassigned to Shandelle Pepper.
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Kevin Thibeault Sep 14, 2015 01:25 PM 
She called in stating she just received a new
computer and she thought she would have her
pictures from her old computer on her new one. She
would like to have someone stop by and help her
get these pictures. She is available all day today
and tomorrow but would like to have a phone call
before you show up.
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