Service Request Ticket - # 58100

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2015 02:42 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20130282[Edit Inv] (opens in a new window) Bldg/Room HL 3rd Floor
Service Tag Description Wyse P25 zero client 32MB FLASH/512MB #909569-01L
Serial No. 9F2DM606566 Location HL 3rd floor

CPU Teradici TERA2321 PCoIP


OS Unknown Software Microsoft Office Pro Plus 2013 from P0091580, Microsoft VDA subscription from P0091580, VMWare View 5 Premier from P0091580

Wired NIC 00:80:64:B3:2E:12

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Nov 16, 2015 09:23 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Nov 16, 2015 09:23 AM 
see SR 57998 (this SR had two entries)
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John Rushing Sep 21, 2015 09:11 AM 
All thin clients have been configured to work 
with VDI.
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Sarah Pettigrew Sep 14, 2015 02:42 PM 
NEW EQUIP SETUP: 13 Thin Clients and monitors need to be setup and delivered 
to Hamersly 3rd floor. The WOU #s of the thin clients are: 20130282, 
20130285, 20130290, 20140129, 20140400, 20140401, 20140402, 
20141322, 20150129, 20150130, 20150131, 20150132, 20150133. The WOU 
#s of the monitors are 20140917-20140929. The monitors are in the cubbies 
under the counter in ITC 008 with the thin clients and additional equipment in 
the last cubby.
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