Service Request Ticket - # 58105

Service Request Information

CONTACT Name Henrickson, Adria   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 15, 2015 09:28 AM
Department OHSU School of Nursing Phone 88179
Location Email gredviga@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080201[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet P4515x
Serial No. CNDY300911 Location PDR

Model Hostname ns115.wou.edu
Notes Printer MAINT: HP Maintenance Kit for P4515 #CB388A from P0100618 APRIL2016 Ink/Toner Refill

Wired NIC 00:1E:0B:17:D2:C0

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Sep 15, 2015 01:05 PM 
Task reassigned to Megan Eichler.
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Megan Thibeault Sep 15, 2015 01:05 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Sep 15, 2015 01:05 PM 
Task reassigned to Service Request Desk.
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Megan Thibeault Sep 15, 2015 01:05 PM 
the paper type on krusty was set to gloss, I
changed this to plain and this should fix the
issue. Left Adria a message explaining this.
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Katie Halvorson Sep 15, 2015 09:28 AM 
****This is an email****
Hello- The printer in MNB 219 is having issues
again where we have to hit the ¿OK¿ button on the
printer twice after sending a print job, (and
occasionally it still doesn¿t print).  The WOU ID
for the printer is 20080201[Edit Inv], and it¿s ¿NU-Saline
on krusty.¿

 

Thanks,

Adria
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