Service Request Ticket - # 58112

Service Request Information

CONTACT Name Torres-Velez, Victor   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 15, 2015 02:51 PM
Department Social Science Phone
Location Email torresvelezv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20141268[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Air 13.3 #Z0RJ
Serial No. C1MPX3T0G944 Location PDR

CPU Intel Core i5(1.6GHz dual-core, 3MB L3)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from XXXX2014004298

Wireless NIC E0:AC:CB:6E:52:28


Bluetooth NIC E0:AC:CB:6E:52:29

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Sep 17, 2015 03:47 PM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Sep 17, 2015 03:02 PM 
John added to AD; went over and set up with him
(added drives, printers, admin, etc.) and gave him
the rundown on H:/ and some other WOU UCS things.  

Moved desktop station to 214 and brought back old
laptop
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Ruby Tidwell Sep 17, 2015 01:45 PM 
Sent email for availability
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Megan Thibeault Sep 17, 2015 01:25 PM 
Task reassigned to Ruby Tidwell.
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Kevin Thibeault Sep 17, 2015 12:44 PM 
Received a phone call asking about the status of
the computer and when it would be delivered to
Victor Torres-Velez.
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Sarah Pettigrew Sep 15, 2015 02:51 PM 
NEW EQUIP SETUP: (GFA) A MacBook Air needs to be setup and delivered to Victor 
Torres-Velez in HSS 203. You can contact him via email or cellphone (5172147498). If 
he is unavailable, you can also contact Sharyne Ryals (ext.88288). The WOU # of the new 
laptop is 20141268[Edit Inv]. 

W#20141268(new laptop) is on the shelves across from the restroom in ITC009 and 
needs to be delivered to HSS203. Desktop (W#20110939[Edit Inv]?) is in HSS 203 and needs to be 
moved to HSS 214. W#20100661(old laptop) is in HSS 214 and needs to be brought 
back.
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