Service Request Ticket - # 58146

Service Request Information

CONTACT Name Killip, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2015 10:56 AM
Department Advancement & Foundation Phone 88151
Location Email killips@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130911[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 43Q7V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43Q7V12 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A6:92:D3

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Sep 25, 2015 03:26 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Ruby Tidwell Sep 25, 2015 03:24 PM 
Delivered and set up.  Scott kept old monitors. 
Jonathan updated inventory for old machines.
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Ruby Tidwell Sep 25, 2015 11:44 AM 
Task reassigned to Ruby Tidwell.
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Ruby Tidwell Sep 25, 2015 11:10 AM 
Talked with Scott -- we will do the setup this
afternoon at 2 after his meeting with Michael.

He mentioned that he might like to keep the old
monitors over there to use.
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Ranjit Kayastha Sep 25, 2015 10:31 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ruby Tidwell Sep 25, 2015 09:30 AM 
Task reassigned to UCS Tech.
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Ruby Tidwell Sep 25, 2015 09:30 AM 
All 6 in AD, set up, and back on the shelf.

Ready to deploy.
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Ruby Tidwell Sep 24, 2015 08:21 AM 
20130910[Edit Inv] is being subbed for 20130916[Edit Inv] (both were
for Scott Killip, and 20130916[Edit Inv] was used for the
20130910[Edit Inv] task).  I'll verify inventory.
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Ruby Tidwell Sep 24, 2015 08:04 AM 
Starting images for 20130911[Edit Inv] - 20130915[Edit Inv] 

Where is 20130916[Edit Inv]?
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Sarah Pettigrew Sep 18, 2015 10:56 AM 
NEW EQUIP SETUP: (GFA) 6 Dell computers and monitors need to 
be setup and delivered to COT 213 for Phonathon/Student 
stations. The WOU #s of the new computers are: 20130911, 
20130912, 20130913, 20130914, 20130915, 20130916 and 
the new monitors are: 20130987, 20130988, 20130989, 
20130990, 20130991, 20130992. The WOU #s of the old 
computers are 20090937, 20090938, 20090939, 20090940, 
20090941, 20090942. The new equipment is on the GFA shelf in 
the hallway.
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