Service Request Ticket

Service Request Information

CONTACT	Name	Beaver, Cheryl	Date	Sep 18, 2015 03:36 PM
	Department	Natural Science Division	Phone	88404
	Location		Email	beaverc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20150148 (opens in a new window)	Bldg/Room	MNB
	Service Tag		Description	Apple iPad Air 2 Wi-Fi 128GB - Silver #MGTY2LL/A
	Serial No.	DMPQ40Q3G5W1	Location	Cheryl Beaver, Grant purchase
	CPU	A8X chip w/ 64‑bit, M8 motion coprocessor
	OS	iOS 8	Software
	Wireless NIC	94:E9:6A:64:A4:09
	Bluetooth NIC	94:E9:6A:64:A4:0A

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	rkayastha14@wou.edu	88925

Entered by	Date	Memo
Ranjit Kayastha			Email Public
Entered by	Date	Memo
Ranjit Kayastha	Oct 12, 2015 12:59 PM	Task reassigned to Ranjit Kayastha.	Add Attachment
Ranjit Kayastha	Oct 12, 2015 12:59 PM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
Ranjit Kayastha	Oct 12, 2015 12:58 PM	Delivered 7 iPads to Cheryl.	Add Attachment
Katie Halvorson	Oct 12, 2015 08:37 AM	She is in all day today except 1-2	Add Attachment
Katie Halvorson	Oct 08, 2015 03:55 PM	She called and said she is in till 530 today and tomorrow 12-1 or 2-3--call first if you come between 2-3.	Add Attachment
Ranjit Kayastha	Sep 25, 2015 10:30 AM	Task reassigned to UCS Tech.	Add Attachment
Ranjit Kayastha	Sep 25, 2015 10:30 AM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Ranjit Kayastha	Sep 25, 2015 10:30 AM	Setup and is ready to be delivered. Installed: VMware, Pages, Keynote, Numbers, Gmail, Google drive, and google docs.	Add Attachment
Sarah Pettigrew	Sep 18, 2015 03:36 PM	NEW EQUIP SETUP: 7 iPad Airs need to be delivered to Cheryl Beaver in MNB. The WOU #s are 20150148-20150154. These need to be delivered by Wednesday, September 30. The iPads are on the shelves across from the restroom in ITC 009.	Add Attachment