Service Request Ticket - # 58155

Service Request Information

CONTACT Name Blatner, Chelsee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2015 04:56 PM
Department Student Engagement Phone 88647
Location Email blatnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150134[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 3TXL062 Description Dell Latitude E6440 Intel i7-4610M (3.0GHz, 4M)
Serial No. 3TXL062 Location PDR

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Education-(EES) OFFICE for WIN xxxx2015004715. AsureId, configured to push ID photos to Oracle db

Wired NIC 20:47:47:D5:DB:E3


Wireless NIC 80:00:0B:BD:B8:57


Bluetooth NIC 80:00:0B:BD:B8:5B

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Oct 19, 2015 08:08 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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John Rushing Oct 19, 2015 08:08 AM 
Laptop has been delivered and a test card has 
been printed.
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John Rushing Oct 19, 2015 08:08 AM 
Transferred AsureID from 20110672[Edit Inv] to 20150134[Edit Inv].  I 
updated the Serial and Purchase file on the T 
drive.
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Ranjit Kayastha Oct 06, 2015 11:01 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Oct 06, 2015 11:01 AM 
AsureID Software needs to be unlicensed from the old computer 
and installed it in this one.

The laptop is in the selves across the restroom.
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Ranjit Kayastha Oct 06, 2015 11:00 AM 
*****************************************************************************
Please add to AD and ready to Deploy!

*****************************************************************************
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Ranjit Kayastha Oct 06, 2015 10:59 AM 
Setup is completed and its ready to be delivered.
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Ranjit Kayastha Oct 02, 2015 02:34 PM 
Started Imaging.

It's at the Imaging Station.
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John Rushing Sep 21, 2015 01:29 PM 
W# of the older station is 20110672[Edit Inv] and needs 
AsureID software 7.3.1.12 installed.
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Sarah Pettigrew Sep 18, 2015 04:56 PM 
NEW EQUIP SETUP: A Dell laptop needs to be setup and delivered 
to the WUC ID card station. The WOU # of the laptop is 
20150134[Edit Inv]. The order indicated it needed ID software transferred 
but no W# of older laptop was given. The new laptop is on the 
shelves across from the restroom in ITC 009.
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