Service Request Ticket

Service Request Information

CONTACT	Name	Sauer, Jennifer	Date	Sep 21, 2015 11:24 AM
	Department	Human Resources	Phone	88631
	Location		Email	sauerj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20071026 (opens in a new window)	Bldg/Room	AD 206C
	Service Tag		Description	HP LaserJet P4515x Laser Printer #CB516A#ABA
	Serial No.	SCNDY105571	Location	HR Admin Room 206C, Jen Sauer, Recruitment Asst
	Model	1pcb516a	Hostname	kay.wou.edu
	Notes	IP:140.211.116.55	Ink/Toner Refill
	Wired NIC	00:1E:0B:16:FA:2D

TECHS	Submitted by	Katie Halvorson	Contact	khalvorson08@wou.edu	88925
	Primary Technician		Contact	thibeaultm@wou.edu	88925

Entered by	Date	Memo
Megan Thibeault			Email Public
Entered by	Date	Memo
Nathan Sauer	Sep 22, 2015 09:30 AM	Contact changed from Nathan Sauer to Jennifer Sauer.	Add Attachment
Megan Thibeault	Sep 22, 2015 09:19 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Megan Thibeault	Sep 22, 2015 09:19 AM	added \\krusty\hr-key	Add Attachment
Megan Thibeault	Sep 21, 2015 12:21 PM	Task reassigned to Megan Eichler.	Add Attachment
Katie Halvorson	Sep 21, 2015 11:24 AM	**This is an email** Ok, perfect! The times I will be available this week: 9/22: 9-10 9/23-9/24: 9-1 9/25: 10-1	Add Attachment
Katie Halvorson	Sep 21, 2015 11:24 AM	**This is an email** Cinda just got me connected to the main printer here, but I would also like to have access to the one in our office. It¿s an HP P4515x and I am on a PC. Does that help?	Add Attachment
Katie Halvorson	Sep 21, 2015 11:24 AM	**This is an email** Help Desk, I don¿t currently have any printers connected to my desk station. Could someone please assist me with this when they get a moment. Thank you, Jennifer Sauer Human Resources File Clerk	Add Attachment