Service Request Ticket

Service Request Information

CONTACT	Name	Behling, Mylisa	Date	Sep 23, 2015 04:47 PM
	Department	College of Liberal Arts and Sciences	Phone	88226
	Location		Email	behlingm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20121222 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
	Serial No.	D25KV2PFDNML	Location	PDR 2023 Giveaway
	CPU	Intel Core i5(2.7GHz Quade-core, 6MB L3)
	OS	MAC OS X 10.14 (Mojave)	Software	MS Office 2011 Std for MAC from P0090649
	Wired NIC	10:DD:B1:D6:5B:A6
	Wireless NIC	EC:35:86:48:68:4C
	Bluetooth NIC	EC:35:86:48:68:4D

TECHS	Submitted by	Kevin Thibeault	Contact	kthibeault11@wou.edu	88925
	Primary Technician		Contact	rtidwell11@wou.edu	88925

Entered by	Date	Memo
Ruby Tidwell			Email Public
Entered by	Date	Memo
Ruby Tidwell	Sep 25, 2015 09:15 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Ruby Tidwell	Sep 25, 2015 09:15 AM	Moved iMac to Todd 303 (and updated inventory). Mylisa said that they would like the PC station that was set up in Todd 303 back in HSS for a student station, but that they weren't ready for it yet. I removed the PC from the desk in Todd 303 and left it in the corner there. (Didn't update inventory as it is in the same room still) Mylisa will call when they want that PC station over in HSS.	Add Attachment
Ruby Tidwell	Sep 25, 2015 08:33 AM	Task reassigned to Ruby Tidwell.	Add Attachment
Tricia Flaherty	Sep 24, 2015 09:27 AM	please remember to update inventory with new location of any tech related items please(extra monitor? printer? etc)	Add Attachment
Kevin Thibeault	Sep 23, 2015 04:47 PM	**This is an email** Hello, We have a faculty member moving from HSS 317 to Todd Hall 303, and he would love help moving his Mac desktop, #20121222. This Friday would work out perfectly if someone had the opportunity. Please let me know if any other information would be helpful. Thanks!	Add Attachment