Service Request Ticket - # 58226

Service Request Information

CONTACT Name Chadd, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2015 11:24 AM
Department Bookstore Phone 88360
Location Email chaddr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20060316[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell 19in LCD Monitor #1907FP
Serial No. CN0CC2996418067Q0R4A Location PDR
TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Sep 24, 2015 11:59 AM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Sep 24, 2015 11:59 AM 
Done!
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Ranjit Kayastha Sep 24, 2015 11:58 AM 
changed the monitor, gave her 20070210[Edit Inv] monitor 
and bought her 20060316[Edit Inv] monitor.
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Megan Thibeault Sep 24, 2015 11:37 AM 
Task reassigned to Ranjit Kayastha.
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Kevin Thibeault Sep 24, 2015 11:24 AM 
She called in stating that she has two monitors
and one of them turned black and will not display
anything. She will be in her office all day today
and tomorrow if someone could stop by.
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