Service Request Ticket - # 58258

Service Request Information

CONTACT Name Hansen, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 28, 2015 01:02 PM
Department Service Learning & Career Development Phone 88652
Location Email hansenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110844[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2G535V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:25:B6:22

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
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Entered by Date Memo
Kevin Thibeault Sep 28, 2015 01:20 PM 
Status changed from (1) Pending to (5) Completed
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Kevin Thibeault Sep 28, 2015 01:08 PM 
Task reassigned to Service Request Desk.
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Kevin Thibeault Sep 28, 2015 01:08 PM 
Status changed from (5) Completed to (1) Pending
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Ranjit Kayastha Sep 28, 2015 01:06 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Sep 28, 2015 01:06 PM 
Done!
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Kevin Thibeault Sep 28, 2015 01:05 PM 
Task reassigned to Ranjit Kayastha.
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Kevin Thibeault Sep 28, 2015 01:05 PM 
is this where you took the spare keyboard too?
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Kevin Thibeault Sep 28, 2015 01:02 PM 
The student computer in Service Learning & Career
Development keyboard is not functioning properly.
They would like a new keyboard whenever possible!
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