Service Request Ticket - # 58259

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 28, 2015 01:08 PM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101427[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6420 i7-2720QM (2.20GHz, 6M, 4GB)
Serial No. 69JF2Q1 Location PDR

CPU Intel Core i7-2720QM(2.2GHz, 6MB cache)


OS Unknown Software Microsoft Office Pro Plus 2010 from P0080959 installed as Office Pro Plus 2007,

Wired NIC 5C:26:0A:60:64:CE


Wireless NIC A0:88:B4:4F:88:28


Bluetooth NIC C0:F8:DA:E3:8C:57

TECHS Submitted by Nathan Sauer Contact sauern@wou.edu 88960
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Sep 28, 2015 05:23 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Sep 28, 2015 05:23 PM 
changed out keyboards, good to go
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Megan Thibeault Sep 28, 2015 03:25 PM 
Task reassigned to Megan Eichler.
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