Service Request Ticket - # 58266

Service Request Information

CONTACT Name Willeford, Greg   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 28, 2015 03:50 PM
Department Criminal Justice Phone 14215
Location Email willefog@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100088[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8500 (3.16Hz,6M,1333FSB)
Serial No. 27JWMM1 Location PDR

CPU Unknown


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0076561 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:8B:04:63

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact khalvorson08@wou.edu 88925

Tracking

Entered by Date Memo
Katie Halvorson
Email

Public
Entered by Date Memo
Katie Halvorson Oct 16, 2015 10:15 AM 
Task reassigned to Katie Halvorson.
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Katie Halvorson Oct 16, 2015 10:15 AM 
Task reassigned to Katie Halvorson.
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Katie Halvorson Oct 16, 2015 10:15 AM 
Called back and said to close the ticket because
it is no longer an issue.
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Katie Halvorson Oct 16, 2015 10:12 AM 
left VM asking if this still needed to be done and
if so, what is his availability.
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Kevin Thibeault Oct 07, 2015 11:58 AM 
Only in his office on Mondays, try office phone on
Monday.
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Kevin Thibeault Oct 07, 2015 11:56 AM 
Called and left VM
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Megan Thibeault Sep 29, 2015 08:36 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Dyl Karbia Sep 29, 2015 08:20 AM 
I called regarding this task and I was informed 
by Gregory co-worker that he's not on campus this
week. I also call on his cell number and left a
voice message regarding his availability.
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Shandelle Plasker Sep 28, 2015 03:50 PM 
Needs the Domain Deleted and Re added. 

Please call him on his cell to set up a time to
come see him.

Cell 503 949 0981
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