Service Request Ticket - # 58271

Service Request Information

CONTACT Name Parker, Amy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 29, 2015 08:51 AM
Department Human Resources Phone 88287
Location Email parkera@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150120[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag F2LXZ52 Description Dell Latitude E6440 Intel i7-4610M (3.0GHz, 4M)
Serial No. F2LXZ52 Location shelby morgan Left with TRI - NCDB

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Education-(EES) OFFICE for WIN xxxx2015004715

Wired NIC 20:47:47:CC:36:D5


Wireless NIC 80:00:0B:BD:A3:85


Bluetooth NIC 80:00:0B:BD:A3:89

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Sep 29, 2015 09:42 AM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Sep 29, 2015 09:42 AM 
Done!
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Ranjit Kayastha Sep 29, 2015 09:06 AM 
Task reassigned to Ranjit Kayastha.
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Kevin Thibeault Sep 29, 2015 08:51 AM 
She called in stating that she got a new laptop
and it works great! The only time she has problems
is when shes working from her docking station and
using two monitors she tries to bring up the
camera on her computer and it shuts down abruptly.
She said this wasn't very urgent but would like to
have someone stop by to take a look at it either
today or tomorrow and should be around all day.
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