Service Request Ticket - # 58283

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 29, 2015 02:13 PM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110097[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34JLZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007, TRANSFER to W#201300224 Camtasia 7.1 from ODS Grant bundle, Dragon Naturally Spring Prem Ed. v12 from P0092529

Wired NIC 78:2B:CB:B3:9E:C3

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Jonathan Yoshikawa Sep 29, 2015 02:45 PM 
Status changed from (1) Pending to (5) Completed
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Jonathan Yoshikawa Sep 29, 2015 02:45 PM 
Task reassigned to Jonathan Yoshikawa.
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Jonathan Yoshikawa Sep 29, 2015 02:45 PM 
took cpu off domain and re-added it.
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Katie Halvorson Sep 29, 2015 02:13 PM 
****This is an email****
One of our pc 20110097[Edit Inv] will not log anyone in
tried a student and then myself it is the pc in
room 221. The error message reads there are no
logon servers for the request. The supervisor for
this area is Scott Carter
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