Service Request Ticket - # 58285

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 29, 2015 04:33 PM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130151[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25L61JFDNML Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0091591, Adobe CS6 Master Coll. from P0091311,TRANSFERING TO W#20110405 Apple Final Cut Pro X from P0092528, Roxio Toast Titanium v11 from P0092312; QuickTime 7 Pro for MAC from P0057077

Wired NIC 10:DD:B1:EA:4F:B9


Wireless NIC EC:35:86:2D:9F:B8


Bluetooth NIC EC:35:86:2D:9F:B9

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Oct 09, 2015 04:51 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Oct 09, 2015 04:49 PM 
Installed Final Cut pro on that iMac.
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Ranjit Kayastha Oct 01, 2015 08:07 AM 
Task reassigned to Ranjit Kayastha.
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Ranjit Kayastha Sep 30, 2015 02:48 PM 
Task reassigned to UCS Tech.
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Dyl Karbia Sep 30, 2015 11:20 AM 
Task reassigned to Ranjit Kayastha.
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Dyl Karbia Sep 30, 2015 08:16 AM 
Task reassigned to Dyl Karbia.
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Katie Halvorson Sep 29, 2015 04:33 PM 
****This is an email****
When the Mac in HL 221 was re-imaged, it looks
like FinalCut Pro was not put on it. Can we have
that reinstalled?

WOU#:20130151[Edit Inv]

Thanks,
Scott
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