Service Request Ticket - # 58309

Service Request Information

CONTACT Name Lune, Stefanie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2015 09:05 AM
Department Creative Arts Phone 88461
Location Email pricesg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130722[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 35N2M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35N2M02 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918; Not installed, does not want: TRANSFER SOFTWARE from W#20090311: Dragon Naturally Speaking v10 Std from VISA2009001003

Wired NIC 34:17:EB:9A:C7:6C

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

Public
Entered by Date Memo
Katie Halvorson Oct 01, 2015 12:05 PM 
Status changed from (1) Pending to (5) Completed
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Katie Halvorson Oct 01, 2015 12:05 PM 
She has not purchased and is going through
wou.edu/purchaserequest now.
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Megan Thibeault Oct 01, 2015 09:12 AM 
Task reassigned to Service Request Desk.
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Megan Thibeault Oct 01, 2015 09:12 AM 
We need W# and she probably needs a license for
this, has she purchased one?
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Katie Halvorson Oct 01, 2015 09:05 AM 
****This is an email****
Good Morning,

I was wondering if I could get InDesign software
on my computer in order to view and edit the
second document.

Thank you,
Stefanie Price
88461
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