Service Request Ticket - # 58319

Service Request Information

CONTACT Name Wilkins, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2015 12:36 PM
Department Student Engagement Phone 88229
Location Email wilkinsj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130057[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL136076 Location PDR

Model ColorQube 8870 Hostname wuclab2.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.118.26 Metered Code: 0606 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:2D:57:DB

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Oct 01, 2015 12:58 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Oct 01, 2015 12:58 PM 
did test prints with multi students, good to go
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Megan Thibeault Oct 01, 2015 12:48 PM 
Task reassigned to Megan Eichler.
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Katie Halvorson Oct 01, 2015 12:36 PM 
Andrea called in about a computer in the non-trad
lounge printing to the WUC lab and it says that it
is a fax and can not print.  The computer has been
restarted but same error every time.

Computer trying to print is 20090525[Edit Inv] and is
unlocked in the lounge.

Andrea's number is 541-217-6027
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