Service Request Ticket - # 58336

Service Request Information

CONTACT Name Kirby, Kenneth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 02, 2015 12:20 PM
Department Humanities/ Philosophy & Religion Phone 88249
Location Email kirbyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121222[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25KV2PFDNML Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.14 (Mojave) Software MS Office 2011 Std for MAC from P0090649

Wired NIC 10:DD:B1:D6:5B:A6


Wireless NIC EC:35:86:48:68:4C


Bluetooth NIC EC:35:86:48:68:4D

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Oct 05, 2015 11:22 AM 
Status changed from (2) Scheduled to (5) Completed
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John Rushing Oct 05, 2015 11:22 AM 
Mapped PY-Maslow (Xerox Phaser 4600 PS) to his 
computer.
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Megan Thibeault Oct 05, 2015 09:55 AM 
Task reassigned to John Rushing.
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Megan Thibeault Oct 05, 2015 09:55 AM 
Can you help this user today? should be quick!
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Megan Thibeault Oct 02, 2015 01:24 PM 
Status changed from (1) Pending to (2) Scheduled
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Kevin Thibeault Oct 02, 2015 12:20 PM 
He called in stating that hes tried to connect to
a printer but was unable to get it connected for
good. He has been having trouble with this and
would like assistance with this Monday 10/5 from
11-12:30.
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