Service Request Ticket - # 58345

Service Request Information

CONTACT Name Crane, Elizabeth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 05, 2015 11:40 AM
Department Deaf Studies and Professional Studies Phone 208-520-1993
Location Email cranee@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20070986[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell UltraSharp 19in flat panel monitor #1908FP
Serial No. CN0DY8407426183O065A Location PDR 2023 Giveaway
TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Oct 05, 2015 04:25 PM 
Task reassigned to Ruby Tidwell.
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Ruby Tidwell Oct 05, 2015 04:25 PM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Oct 05, 2015 04:25 PM 
Gave her a power strip
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Ranjit Kayastha Oct 05, 2015 01:14 PM 
I went there with a second monitor and set it up.
But there was no power script for that particular
desk. While I was setting up the monitor Elizabeth
she went out and she will be back at 3 pm today
and will be available from 3-5 pm. Everything is
done just need the power script. I have left a
note for her in her desk. Will send her an email
too now. I told her the power script should be
ordered by the department for her.
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Kevin Thibeault Oct 05, 2015 11:40 AM 
She called in today asking for a second monitor
for her computer. She will be in most of the day
tomorrow but would like to be contacted on her
cell phone.
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