Service Request Ticket - # 58349

Service Request Information

CONTACT Name Roscoe Ammann, Lauren   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 05, 2015 02:50 PM
Department Behavioral Sciences Division Phone 88133
Location Email roscoel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20090553[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. Upgr71LPFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:75:17:A6


TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public

Entered by Date Memo
Babatunde Idahor Oct 05, 2015 03:35 PM
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Oct 05, 2015 03:34 PM
H: drive now mapped.
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Babatunde Idahor Oct 05, 2015 03:11 PM
Task reassigned to Babatunde Idahor.
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Kevin Thibeault Oct 05, 2015 02:50 PM
She called in stating that she doesn't have her
"H" Drive mapped to her temporary computer to
allow her to access her files. She will be in most
of the day today and tomorrow but Linda Kunze can
let you in her office whenever.
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