Service Request Ticket - # 58350

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 05, 2015 03:18 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140013[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL145710 Location PDR

Model ColorQube 8870 Hostname lab-mnb223.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.78.33 Metered pin: 7525 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:53:B1:E7

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Oct 05, 2015 04:29 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Oct 05, 2015 04:29 PM 
Test print was successful.
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Babatunde Idahor Oct 05, 2015 04:28 PM 
Printer in the lab is working fine now.
I ran some windows update and updated the drivers
on device manager.
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Babatunde Idahor Oct 05, 2015 03:44 PM 
Task reassigned to Babatunde Idahor.
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Kevin Thibeault Oct 05, 2015 03:18 PM 
The printer in MNB 223 is saying that it received
the print job but then never prints anything out.
They would like someone to take a look at this as
soon as possible.
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