Service Request Ticket - # 58353

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 06, 2015 07:40 AM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130150[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25L61DXDNML Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0091591, Adobe CS6 Master Coll. from P0091311, Roxio Toast Titanium v11 from P0092312; TRANSFER: QuickTime 7 Pro for MAC from P0057077

Wired NIC 10:DD:B1:EA:4C:DB


Wireless NIC EC:35:86:2D:BD:0E


Bluetooth NIC EC:35:86:2D:BD:0F

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Oct 06, 2015 12:20 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Dyl Karbia Oct 06, 2015 12:20 PM 
I was able to get hold of Scott and added the
network printer to all of his machine. We both
tested upon completing and realize that the
windows machine are just slow pulling a printer
when a new use log in the system.
 Add Attachment
Dyl Karbia Oct 06, 2015 08:06 AM 
Task reassigned to Dyl Karbia.
 Add Attachment
Kevin Thibeault Oct 06, 2015 07:40 AM 
****This is an email****
Our macs in the DMC all need to be updated so they
can print to our printer
The numbers are 
20130150[Edit Inv]
20130151[Edit Inv]
20130152[Edit Inv]
20130153[Edit Inv]

None of them seem to have a printer enabled on them.

Thank you!
 Add Attachment