Service Request Ticket - # 58363

Service Request Information

CONTACT Name Hill, Sarah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 06, 2015 12:32 PM
Department Disability Access Services Phone
Location Email hillsj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140661[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MPP2B5DV30 Location PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.14 (Mojave) Software MS Office 2011 Std for MAC from xxxx2014004298

Wired NIC 98:5A:EB:CD:C3:B6


Wireless NIC C0:CE:CD:EA:4B:E1


Bluetooth NIC C0:CE:CD:EA:4B:E2

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Oct 13, 2015 12:01 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Ruby Tidwell Oct 13, 2015 12:01 PM 
Delivered and set up; added as admin, mapped
drives & added printers
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Ruby Tidwell Oct 13, 2015 11:41 AM 
Task reassigned to Ruby Tidwell.
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Ruby Tidwell Oct 12, 2015 04:42 PM 
Sent email for availability
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Ranjit Kayastha Oct 12, 2015 01:27 PM 
Task reassigned to UCS Tech.
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Ranjit Kayastha Oct 12, 2015 01:27 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Oct 12, 2015 01:27 PM 
***********************************************
Please join to AD and ready to deploy.

***********************************************
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Ranjit Kayastha Oct 12, 2015 01:27 PM 
Imaging and Setup is completed.
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Ranjit Kayastha Oct 08, 2015 09:28 AM 
Task reassigned to Ranjit Kayastha.
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Sarah Pettigrew Oct 06, 2015 12:32 PM 
NEW EQUIP SETUP: A MacBook Pro needs to be setup
and delivered to Sarah Hill in APSC 405 for a new
hire setup. The WOU # of the laptop is 20140661[Edit Inv].
The new equipment is on the shelves across from
the restroom in ITC 009.
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