Service Request Ticket

Service Request Information

CONTACT	Name	Rose, Michael	Date	Oct 06, 2015 12:34 PM
	Department	Disability Access Services	Phone	88250
	Location		Email	rosem@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20140478 (opens in a new window)	Bldg/Room	NONE
	Service Tag		Description	Dell Latitude E7250 (i7-5600U, 8GB RAM 256HD)
	Serial No.	80q6l32	Location	Going to PDR
	CPU	Intel Core i7-5600U(Dual Core 2.6GHz, 4M, 15W)
	OS	Windows 7 Pro, 64 bit	Software	Microsoft Office Pro Plus 2013 from Microsoft Desktop Ed license P0096073
	Wired NIC	34:E6:D7:36:8E:09
	Wireless NIC	60:57:18:99:63:6C
	Bluetooth NIC	60:57:18:99:63:70

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	rtidwell11@wou.edu	88925

Entered by	Date	Memo
Ruby Tidwell			Email Public
Entered by	Date	Memo
Ruby Tidwell	Oct 16, 2015 10:26 AM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
Ruby Tidwell	Oct 16, 2015 10:26 AM	Delivered and set up	Add Attachment
Ruby Tidwell	Oct 16, 2015 10:12 AM	Task reassigned to Ruby Tidwell.	Add Attachment
Ruby Tidwell	Oct 16, 2015 09:16 AM	Sent email for availability	Add Attachment
Ranjit Kayastha	Oct 15, 2015 02:30 PM	Task reassigned to UCS Tech.	Add Attachment
Ranjit Kayastha	Oct 15, 2015 02:30 PM	Task reassigned to UCS Tech.	Add Attachment
Ranjit Kayastha	Oct 15, 2015 02:30 PM	********************************************* Please join to AD and ready to deploy. **********************************************	Add Attachment
Ranjit Kayastha	Oct 15, 2015 08:36 AM	Task reassigned to Ranjit Kayastha.	Add Attachment
Sarah Pettigrew	Oct 06, 2015 12:34 PM	NEW EQUIP SETUP: A Dell laptop needs to be setup and delivered to Myk Rose in APSC 405 for a new hire setup. The WOU # of the laptop is 20140478. The new equipment is on the shelves across from the restroom in ITC 009.	Add Attachment