Service Request Ticket - # 58365

Service Request Information

CONTACT Name Loudenback, Audrey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 06, 2015 12:36 PM
Department Disability Access Services Phone 88834
Location Email loudena@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20131010[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple Macbook Air 13.3-inch #Z0P0
Serial No. C02MQ5LUF6T6 Location PDR 2023 Giveaway

CPU Intel Core i5(1.4GHz, dual core, 3MB L3)


OS MAC OS X 10.14 (Mojave) Software MS Office 2011 Std for MAC from P0094155

Wireless NIC 48:D7:05:B6:D6:BB


Bluetooth NIC 48:D7:05:B6:D6:BC

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Oct 15, 2015 01:15 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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John Rushing Oct 15, 2015 01:15 PM 
delivered on 10/15/15.  Added to AD. Setup Wonder 
woman printer.
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John Rushing Oct 15, 2015 12:32 PM 
Apsc 406
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Katie Halvorson Oct 15, 2015 11:34 AM 
503-740-4477--call if 1230 doesn't work to reschedule.
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Katie Halvorson Oct 15, 2015 11:34 AM 
She came in and said she can't do 2 but 1230 will
work for her.

APSC401
She has no phone.
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Ruby Tidwell Oct 15, 2015 11:24 AM 
Task reassigned to John Rushing.
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Ruby Tidwell Oct 15, 2015 11:24 AM 
She is ready for setup at 2

Thanks John!
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Ruby Tidwell Oct 14, 2015 02:48 PM 
Sent email for availability
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Ranjit Kayastha Oct 14, 2015 02:37 PM 
Task reassigned to UCS Tech.
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Ranjit Kayastha Oct 14, 2015 02:37 PM 
Task reassigned to UCS Tech.
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Ranjit Kayastha Oct 14, 2015 02:37 PM 
************************************************
Please join to AD and ready to deploy.

************************************************
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Ranjit Kayastha Oct 13, 2015 05:01 PM 
Task reassigned to Ranjit Kayastha.
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Ranjit Kayastha Oct 13, 2015 05:01 PM 
Imaging is completed. Need to finish up the setup.
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Sarah Pettigrew Oct 06, 2015 12:36 PM 
NEW EQUIP SETUP: A MacBook Air needs to be setup
and delivered to Audrey Loudenback (ext. 88986,
email: loudena@wou.edu) in ED 242 for a new hire
setup. The WOU # of the laptop is 20131010[Edit Inv]. The
new equipment is on the shelves across from the
restroom in ITC 009.
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